Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you have not received your refund yet, please contact us at firstname.lastname@example.org
To return your product, you should mail your product to: Studio 6, Manchester Craft & Design Centre, 17 Oak St, Northern Quarter, Manchester, MAN, M4 5JD, United Kingdom.
You will be responsible for paying for your own shipping costs for returning your item.
If you are shipping an item you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.